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FAQs for Online Orders

If you have any additional questions or concerns, feel free to contact us at

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What is the difference between NailPharm® press-on nails & regular press-on nails?

Drug & convenience store press-ons are machine made from thin, ABS plastic and tend to chip or pop-off quickly, while NailPharm® offers higher quality soft gel tips with overlays (hard gel, builder gel, or acrylic) for durability, longevity. In addition to being created by hand, we offer competitive prices compared to nail salons.

Do you have designer sets?

Yes, due to branding issues we cannot sell our designer sets on the website. To view our catalog, email us at Thank you for your understanding. 

How many nails come in each set?

All NailPharm® sets & collaboration sets contain 20 nails for a no sizing necessary approach. 

What comes with my set of nails?

Every set includes a prep kit that comes with: (1) NailPharm® QuikFix Nail & Jewelry Glue, (1) sheet of nail tabs, a Birchwood cuticle stick, a mini buffer, a 100/180-grit wood nail file, alcohol wipes, and application/removal instructions.

How long does a set last?

Nail set longevity depends on proper nail preparation, ensuring they are dry, oil and germ-free. Tabs last up to 5 days, while glue lasts 2-3 weeks with minimal reapplication. Instruction cards are included in every order.

Are these nails reusable?

Yes, the nails are reusable with tab use, and for those using nail glue, an electric nail file is needed to remove the built-up glue from under the press-ons. You can find an inexpensive electric nail file on Amazon.

How do I know my nails will fit?

By providing 20 nails in each set, we ensure you will find your size in each order as there are 2 nails of each size.

How much does shipping cost?

Free shipping is offered on all orders $35+. You can purchase faster shipping starting at $6 for USPS Priority Mail. We use USPS or UPS as preferred carriers. IMPORTANT: All orders $100+ will require a signature. Shipping time estimates are as follows: FREE USPS First-Class Mail® - 3-5 business days | $6 USPS Priority Mail® - 1 to 3 business days + $100 insurance | $10 USPS Priority Mail Express™ - Overnight to 2-day delivery, guaranteed or your money back + $100 insurance. We are NOT responsible for any stolen, lost, or delayed packages once it has left our fulfillment and a tracking number has been sent. No refunds will be issued for carrier issues.

I am not in love with my order, can it be returned? What if there is an issue?

We cannot accept returns or exchanges for our nail sets due to hygiene reasons. We ensure that customers receive what they see in their orders. If there's any issue with your order, please contact us by phone or email, and we'll gladly assist you in finding a solution.

Can I cancel my order?

You are able to cancel your order with no penalty within 24 hours of your purchase! You can request a cancellation by emailing us at with your order # and cancellation reason. 

What payment methods do you accept?

We accept all major credit/debit cards, Apple Pay, Google Pay, Cash App, and Afterpay.

What currency are the prices I see on the site?

All prices are in USD.

I have a question that wasn't answered, can you please help?

Sure! We're here to make you feel comfortable. Email us at for any assistance. To get a quick response, include your order number and describe the issue clearly. Thanks!


DISCLAIMERS: Color Disclaimer: While we do not place any filters on our pictures and we try to ensure our pictures are authentic as possible - actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color. NailPharm® cannot guarantee that the color you see accurately portrays the true color of the product. Please refer to the color listed in the description of each set for guidance. | THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE. The information, including but not limited to, text, graphics, images, and other material contained on this website are for informational purposes only. No material on this site is intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website. | Warranty Disclaimer: NailPharm® is provided as is without any guarantees or warranty. In association with the product, NailPharm® makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of non-infringement of third party rights. Use of the product by a user is at the user’s risk. NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, THE PRODUCTS TO WHICH THE INFORMATION MENTIONS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION MENTIONS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE. | Limitation of Liability: NailPharm® and 98 Enterprises LLC, shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if NailPharm® and 98 Enterprises LLC has been advised of the possibility of such damages. NailPharm® and 98 Enterprises LLC is not liable for any allergic reactions. NailPharm® and 98 Enterprises LLC is also not liable for allergic reactions to adhesives, solvents or any such products. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.